SERVICES
Become an industry-leading Key Account Director and create the environment
to consistently grow every major customer metric predictably at scale.
Our customer successes
32%
Average LTV
increase in 12 months
$250m
Value returned to our
customers since 2016
9%
Growth rate per
customer per year
CUSTOMER REVENUE GROWTH PROGRAMME
The Programme to build a repeatable system for generating 40% revenue growth
from your existing customers in the next 6-12 months
Starting 2022 without a robust and relevant revenue plan that will give you, your team,
your organisation and your customers confidence in how you grow together isn’t an option.

The Customer Revenue Growth Plan is a 6 week intimate coaching programme for Customer Success and Key Account Leaders starting in 2022.
We will work specifically on creating a targeted revenue growth plan to accelerate your reputation, revenue and relationship results.
What’s included:
Click here to apply and find out more about the Customer Revenue Growth Plan programme
Transformation Events
Every quarter we run immersive masterclasses and workshops for Key Account Directors and their teams to create lasting impact, accelerate results and solve key challenges,
They are focused on practice, not theory.
We work together to map out exactly what it takes to achieve the result or solve the challenge that event is focused on.
There is also dedicated time to work with a group of like-minded peers and exchange ideas, solutions and experiences across different industries and companies.
Some of our topics include:
- Customer Transformation Workshop
- Stakeholder Mastery
- Customer Growth Playbooks for Leaders

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EXCLUSIVE DISCOUNTS TO UPCOMING EVENTS
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Customer Simulations and Workshops
Created for organisations to educate, equip and enable positive action to achieve outstanding results with every key customer. Our workshops are built on the latest learning research, proven to focus not just on methodologies and education, but also implementation and results. Customised for each organisation to create lasting impact and results, the workshops are run virtually and in person.
The only goal is...
To generate faster results for you, your team,
your organisation and your customers.

Included with the Customer Simulations and Workshops:

Consultancy Services
Good companies should never lose great customers.
My company The Irreplaceable Advisory Group has supported over 4,000 leaders in understanding how to grow ANY customer result in their business year on year, repeatedly in any environment.
Whether you’re after:
- Higher lifetime value of customers
- Higher paying and more profitable customers
- Greater brand recognition
- More engaged, connected and productive teams
We are here to help.
Who we’ve worked with...

€22 million in new business revenue
from key customers

$9 million saved in lost renewal fees

Increase MRR by £200K

Retained 100% of major client business
in a pressured market