Engaging and strategic live and virtual talks that educate, motivate and inspire positive action to achieve outstanding results with every key customer.


As a leading customer growth expert, Jermaine is one of the most sought-after speakers in this field. 

His passionate and practical approach enables him to speak to
a variety of audiences from SME’s to senior leaders of mega corporations such as Dell. 

He is also a featured speaker at some of the top business schools in London, even becoming a course director with Bayes Business School (commonly known as Cass Business School).

Whether you are…

  • An event manager looking for a speaker that will leave your attendees raving about the event for weeks on end
  • A leader who wants to share with their team exact strategies that will achieve outstanding customer results long-term and predictably at scale
  • An organisation looking to educate, motivate and inspire positive action to drive customer revenue, relationships and retention results...

Jermaine delivers engaging, high value presentations, either live or virtually, filled with some of the best strategic and tactical customer growth insights. He provides an experience that is not only entertaining but leaves a lasting impact with the individual AND their customers.

Thanks Jermaine, the principles, questions and strategies we explored together were spot on. We’ve never had a trainer or consultant get to know us at that level and bring this much value. The senior team and I feel much more equipped to deliver the results we want this year. Look forward to working with you again.

Head of European Sales


Amazing value from really experienced professionals that doesn’t just talk about what they do. Can actually demonstrate it and help you think through your own business challenges. Wasn’t sure what to expect but Jermaine’s talk on customer leadership was way above expectation.




Everything that Jermaine does is results driven. 

He knows that the journey doesn’t end once the presentation is over, it starts.

That’s why after a talk, there is ongoing support to leverage the positive actions of the concepts learned and turn them into immediate results.

Here are the customer success bonuses included with the talks:

Action plan templates: Every participant you will get access to a tailored RESULTS plan designed to help them take action on the key strategies and ideas covered.

Mastery Digital tools: They will also get access to a repository of digital tools, audio and video for 90 days so you don’t have to think about creating anything new to support activating the ideas and strategies successfully long term. 

Virtual Q&A masterclass: 30 days after every talk we encourage a follow up live Q&A which allows Jermaine to troubleshoot challenges, provide tailored advice to remove blocks and accelerate results.

“Knowledge isn’t power, until

it’s applied” 

~ Dale Carnegie


JERMAINE EDWARDS is a multi-business owner, award winning author, speaker and consultant. With over 10 years of customer success experience managing teams and departments as large as 400, Jermaine is a leader in the industry. Having been invited by companies around the world such as Gartner, Dell Technologies, London Business School and GE to create unique customer growth and loyalty strategies which make them irreplaceable in their market. 

To date, Jermaine has developed strategies that have helped his clients uncover more than $250 million in new and undiscovered revenue from customers.

While still consulting with some of the worlds top companies, he also sits as chairman on the board of one the fastest growing leadership development company in Nigeria, is Silicon Valley Bank scale up advisor  and is a SME Course Director with Bayes Business School (commonly known as Cass Business School) at City, University of London.

Jermaine is brilliant. Very informative, engaging and open. Superb energy. Learned so much in just 90 minutes.

Bali Reddy


Great job, the team look and sound more confident and a few of them have already seen results with a few customers just a few weeks after the workshop.

European Sales Director


Let's have a chat

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