why good companies lose great customers
Avoid the five big pitfalls that cause good companies to lose great customers
This talk will help any organisation become remarkable to their most important customers.
Change your focus from customer satisfaction stats that can kill your business long-term
Know how to eliminate the five pitfalls that sabotage customer growth even in the most established companies
Understand the most dangerous assumption that leaves every organisation exposed to customer churn
Create an organisational blueprint that gives you an unfair advantage for growth with any of your key customers
who is this for?
- Service-led CEO's
- Commercial and customer minded directors
- Executives who don't just want to onboard but to transform their customers
Half or full-day sessions with consultation and blended digital services
book a seminar
To book me, or discuss the specific needs of your organisation, get in touch with my team: