why good companies lose great customers

Avoid the five big pitfalls that cause good companies to lose great customers 


This talk will help any organisation become remarkable to their most important customers.

key takeaway

Why focusing on customer satisfaction stats alone can kill your business long term

Leave knowing how to eliminate the five areas that sabotage customer growth with even the most established companies

Understand the most dangerous assumption that leaves every organisation exposed to customer churn

How to create an organisational blueprint that gives you an unfair advantage for growth with any key customer in your company 

who is this for?

  • Service led CEO's
  • CCO's
  • Commercial and customer minded directors
  • Executives who don't just want to onboard but transform their customers 

talks

45min

​60min

90min

Workshop

​​​​Half or full day delivery with consultation + blended digital services

book a seminar

To discuss specific needs for your organisation get in touch with Jermaine's team:

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