why good companies lose great customers

Avoid the five big pitfalls that cause good companies to lose great customers 

This talk will help any organisation become remarkable to their most important customers.

key takeawayS

Change your focus from customer satisfaction stats that can kill your business long-term

Know how to eliminate the five pitfalls that sabotage customer growth even in the most established companies

Understand the most dangerous assumption that leaves every organisation exposed to customer churn

Create an organisational blueprint that gives you an unfair advantage for growth with any of your key customers

who is this for?

  • Service-led CEO's
  • CCO's
  • Commercial and customer minded directors
  • Executives who don't just want to onboard but to transform their customers






​​​​Half or full-day sessions with consultation and blended digital services

book a seminar

To book me, or discuss the specific needs of your organisation, get in touch with my team: