why good companies lose great customers
Avoid the five big pitfalls that cause good companies to lose great customers
This talk will help any organisation become remarkable to their most important customers.
Why focusing on customer satisfaction stats alone can kill your business long term
Leave knowing how to eliminate the five areas that sabotage customer growth with even the most established companies
Understand the most dangerous assumption that leaves every organisation exposed to customer churn
How to create an organisational blueprint that gives you an unfair advantage for growth with any key customer in your company
who is this for?
- Service led CEO's
- Commercial and customer minded directors
- Executives who don't just want to onboard but transform their customers
Half or full day delivery with consultation + blended digital services
book a seminar
To discuss specific needs for your organisation get in touch with Jermaine's team: